Data Protection

Ck998 Privacy Policy — Your Data Is Our Responsibility

This page explains in plain English how ck998 collects, uses, and protects your personal information. We believe transparency is the foundation of trust.

Last Updated: January 2026

How We Protect Your Privacy

A quick overview of ck998's core data protection principles

SSL Encryption

Every transaction and piece of personal data is protected with 256-bit SSL encryption. No third party can view or intercept this information.

No Sale of Personal Information

Ck998 never sells your personal information to third parties. Your data is used solely to improve the services offered on the platform.

KYC Verification

Ck998 conducts identity verification to keep your account secure, and all information submitted is kept strictly protected.

User Controls

You can view, correct, or request deletion of your stored data at any time.

Cookie Transparency

We are fully transparent about which cookies ck998 uses and why. You can manage your cookie preferences at any time through your browser settings.

24/7 Support

Our support team is available 24/7, seven days a week, for any privacy-related questions or concerns.


1What Information We Collect

When you register and use ck998, we collect certain necessary information — used only to provide you with the best possible service. We never ask for unnecessary data, and everything we collect is kept with the highest level of security.

The types of information we collect are listed below:

  • Identity Information: your full name, date of birth, and national ID number
  • Contact Information: mobile number and email address
  • Financial information: Mobile banking numbers (bKash / Nagad / Rocket), deposit and withdrawal history
  • Technical Information: IP address, device type, browser details, and operating system
  • Usage Information: gaming history, login times, and time spent on the platform
  • KYC Documents: Copy of national ID or passport (for verification purposes)

ck998 will never ask for your password, PIN, or full bank account number over the phone or by email. If you receive any such request, treat it as fraudulent.

Some information may also be collected automatically — for example, when you browse our website, certain technical data is gathered through cookies and session logs. This data is used to ensure the site functions correctly and remains secure.

Types of Information At the Time of Collection Mandatory
Name & Date of Birth At Registration Yes
Mobile Number At Registration Yes
KYC Documents At Verification Yes, for withdrawals
IP Address At Every Login Automatic
Gaming History During gameplay Automatic

2Why and How We Use Your Information

Ck998 uses your information only for specific, legitimate purposes. Your data is never used arbitrarily or without your consent. The primary purposes are outlined below:

  • Account creation and management: To complete your registration and keep your account active
  • Identity Verification: to complete the KYC process and prevent fraud
  • Financial transaction processing: To securely complete deposits and withdrawals
  • Customer support: To address your complaints and inquiries
  • Security Assurance: to identify and prevent suspicious activity
  • Legal compliance: To meet applicable laws and regulatory requirements
  • Service Improvement: to analyze usage patterns and enhance your experience
  • Sending Relevant Offers: to notify you of bonuses and promotions based on your preferences

You can opt out of promotional messages at any time. This will have no impact on your core account services.

3Data Storage & Security Measures

Keeping your data secure is our top priority at ck998. We use industry-leading technology and security measures to protect all of your information.

What's included in our security infrastructure:

  • 256-bit SSL/TLS Encryption — applied to all data transfers
  • Firewall & Intrusion Detection Systems (IDS/IPS)
  • Regular Security Audits & Vulnerability Assessments
  • Two-Factor Authentication (2FA) Feature
  • Server-Level Encrypted Database Storage
  • Restricted Access — only authorized personnel can view specific data

How long is my data retained? Generally, your data is kept for the duration your account remains active. After closure, certain information may be retained for a specified period due to legal obligations, but no longer than necessary.

ck998's security infrastructure is regularly audited by third-party cybersecurity experts to ensure your data remains protected at all times.

4Information Sharing with Third Parties

Ck998 never sells your personal information. In certain situations, limited data may be shared with trusted third parties — always with safeguards in place to protect your interests.

When and with whom your information may be shared:

  • Payment Processors: to process transactions via mobile banking services such as bKash, Nagad, and Rocket
  • Game providers: Limited information required for Live Casino and slots
  • Identity Verification Services: with authorized verification providers to complete the KYC process
  • Law enforcement: In response to a court order or valid legal request
  • Anti-fraud system: Shared with security partners for fraud prevention purposes

All third-party partners are bound by strict privacy agreements with ck998. They may only use your data for specified purposes and have no right to misuse your information in any way.

For international data transfers, ck998 ensures that the destination country or organization maintains an equivalent level of privacy protection.

5Cookies & Tracking Technologies

Ck998 uses cookies to enhance your browsing experience and ensure the site functions properly. Cookies are small text files stored in your browser.

Types of cookies we use:

  • Essential cookies: Required for core site functionality, such as maintaining your login session
  • Functionality cookies: To remember your preferences and settings, such as language or theme
  • Analytics Cookies: to understand which parts of the site are used most
  • Security Cookies: used to detect fraud and unauthorized access

You can delete existing cookies or block new ones at any time through your browser settings. Please note that disabling essential cookies may affect certain features of the site.

6Your Rights

Ck998 believes you have every right to control your own data. Your key rights are outlined below:

1
Right to Know

You have the right to know what information ck998 holds about you, and we are obligated to provide it upon request.

2
Right to Rectification

You may request a correction if any of your information on record is inaccurate.

3
Right to Erasure

You may request that your data be deleted in certain circumstances.

4
Right to Restrict Processing

You may request that the processing of your data be restricted in certain circumstances.

5
Right to Data Portability

You may request a copy of your data in a structured, portable format.

6
Right to Object

You may object to the use of your data for marketing purposes.

To exercise any of your rights, please contact our support team. We aim to respond within 30 days.

7Protection of Children's Privacy

Ck998 strictly prohibits registration and participation by anyone under the age of 18. We do not knowingly collect personal information from minors.

We verify age at the point of registration, and additional proof may be requested in cases of doubt. If a minor's information is ever collected by mistake, we will close that account and delete the data as soon as we become aware of it.

If a parent or legal guardian believes their child has registered on ck998, please contact our support team immediately.

8Changes to the Privacy Policy

Ck998 reserves the right to update this Privacy Policy as needed. For any significant changes, we will notify you via your registered mobile number or email.

Continued use of ck998 after any changes takes effect will be considered acceptance of the updated policy. We recommend reviewing this page periodically.

This policy was last updated in January 2026. All previous versions are superseded by this version.

9Contact Us

For any questions, concerns, or complaints about this Privacy Policy, please reach out to our data protection team. We typically respond within 30 business days.

  • Email: [email protected]
  • Support Page: Chat with us directly via live chat
  • Hours: Support available 24 hours a day, 7 days a week

When submitting any privacy-related request, please include your registered mobile number or email address so we can verify your identity promptly.


Privacy FAQs

Answers to the Most Frequently Asked Questions

No, ck998 never sells your personal information to third parties. Your data is used solely to provide our services, maintain security, and meet legal obligations. While limited information may be shared with trusted partners, this is done under strict agreements and never for the purpose of sale.

Your data is retained for as long as your account remains active. After account closure, financial records and KYC information may be kept for a defined period due to legal obligations. Once that period expires, your data is securely deleted.

Yes, you may request that your data be deleted. However, certain information — such as financial transaction records — may need to be retained for legal reasons. To submit a request, contact our support team and we will process it as quickly as possible.

ck998 only stores the mobile banking numbers (such as bKash or Nagad numbers) required to process transactions. Your mobile banking PIN, password, or OTP is never stored in our system, and we will never ask for it.

You can opt out of promotional messages at any time. Simply update your notification preferences in Account Settings or contact our support team. This will not affect your core account services or gaming experience.

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Play with Confidence — Join ck998 Today

Your data is secure, your gaming experience is safe. Register at ck998 and enjoy Bangladesh's premier online casino.

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